Agreement
These Terms and Conditions govern orders placed with Paramount Dental Studio ("Paramount"). By submitting a case or otherwise purchasing products or services, you agree to these terms. If you do not agree, do not place an order.
Orders
- We ship within the United States only. International orders are not accepted.
- Orders placed after 12:00pm PT / 3:00pm ET are processed the next business day.
- Custom and patient-specific products are non-cancellable and non-returnable, except as otherwise stated in these Terms.
Prices
Prices are set according to Paramount's fee schedule and exclude storage, handling, transport, and taxes unless otherwise stated.
Payment terms
Unless otherwise agreed in writing, payment is due the first business day after the 14th of the month for the prior month's invoices. Late payments accrue interest at the lesser of 2% per month or the maximum allowed by law.
Shipping and delivery
- Outbound cases ship UPS Next Day Air Saver at a flat rate of $9.95 per box. See also our Shipping Terms.
- Shipping terms are EXW Huntington Beach, CA (Incoterms 2010). Title and risk pass to you when the carrier takes possession.
- Damaged or missing items must be reported within 5 days of receipt.
Warranty
Warranty coverage varies by product:
| Product | Warranty |
|---|---|
| Implant abutments | Manufacturer warranty for implant failures; 10 years for abutment-only failures |
| Crowns (PFM, all-ceramic including screw-retained zirconia bridges, all-metal, single-unit inlay/onlay) | Up to 7 years |
| Final dentures and final partials (excluding immediate dentures) | Up to 1 year |
| Occlusal guards, provisional crowns, Maryland/inlay/onlay bridges | Up to 6 months |
| Fully or pilot-guided surgical guides, provisional partials, provisional or immediate dentures | Up to 30 days |
| Remakes with a changed prescription (including material or shade changes) | Charged at 50% of the original price |
The 7-year warranty referenced on our marketing pages applies to eligible crowns as described above.
Limitation of liability
To the fullest extent permitted by law, Paramount is not liable for special, indirect, incidental, punitive, or consequential damages. Our total liability for any claim relating to a product or service is capped at the amount you paid for that product or service.
Force majeure
Paramount is not liable for delay or failure to perform caused by events beyond our reasonable control, including acts of God, labor disputes, carrier interruptions, supply shortages, utility failures, or government action.
Confidentiality
You agree to keep Paramount's non-public information confidential, including our fee schedule and other business terms provided to your practice.
Dispute resolution
These Terms are governed by the laws of the State of California, without regard to conflict of law rules. Disputes are resolved by binding arbitration through the American Arbitration Association, seated in Los Angeles, California.
Miscellaneous
These Terms are the entire agreement between you and Paramount regarding the subject matter here, unless a signed writing says otherwise. If a provision is unenforceable, the rest remain in effect. A failure to enforce a provision is not a waiver. We may update these Terms; the revised version applies to orders placed after the update.
Questions: 15751 Graham St., Huntington Beach, CA 92649 or admin@paramountdentalstudio.com. Related pages: Privacy Policy and Shipping Terms.